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Telehealth Programs

Introducing the new Remote Patient Monitoring Program

Illinois has launched a new Remote Patient Monitoring Program utilizing Telehealth Services and Pandemic Health Worker (PHW) Programs in partnership with Advocate Healthcare, OSF HealthCare, and Southern Illinois University School of Medicine.

The program will reduce barriers to health and mental health services to support residents across Illinois with a focus on underserved communities and those at risk during the COVID-19 pandemic. 

Pandemic Health Workers (PHWs) will digitally connect with members in the community who are experiencing COVID-19 symptoms and need to stay home or quarantine to protect themselves and others.

PHWs will virtually visit recipients daily, deliver wellness kits that include essential tools to monitor their health, and follow-up over a 14-day period to ensure no further assistance is needed. Wellness kits will include items such as thermometers, pulse oximeters, blood pressure cuffs, and alcohol wipes.

Through this statewide program, the state of Illinois will safeguard hospitals from being overwhelmed with COVID-19 patients, limit the spread of the virus, and digitally support those needing care.

A person is eligible for the program if he or she is showing COVID-19 symptoms, or is at high risk for contracting the virus, but does not require emergency or inpatient care, and can be digitally monitored at home. A person must call the COVID-19 hotlines for a final determination of eligibility for the Pandemic Health Worker Program.

Advocate Healthcare is providing virtual care in every region of Illinois. This care will include COVID-19 screenings, virtual visits, and remote patient monitoring. OSF will provide telehealth services in Central Illinois, Metro East and Rockford, SIU Medicine in Southern and West Central Illinois, and Advocate Aurora Healthcare in most of Northern Illinois, including the Chicago metropolitan area. These resources are available for anyone in the state, no matter what form of insurance they have. 

To get virtual care, contact the healthcare that provides coverage in your area:

OSF Healthcare:
 Phone: 833-673-5669

SIU School of Medicine:
Phone: 217-545-5100 

Advocate Aurora Healthcare
Phone: 866-443-2584