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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Mary Killough, Acting Director Senior HelpLine: 1-800-252-8966 (711 TRS)

Contact Us

Contact our Senior HelpLine toll-free at 1-800-252-8966, Monday through Friday, 8:30 a.m. to 5 p.m. about the Department's programs and services for older adults and persons with disabilities. For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711. 

In most instances, when looking for assistance with specific programs, callers will be referred to a local office in the area they live.
Springfield Office
Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271
Chicago Office
Illinois Department on Aging
555 W Monroe St., Suite 1500-S
Chicago, IL 60661-3714

Other Contacts

Report Abuse
 Adult Protective Services (APS) Hotline: 1-866-800-1409
For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.

Legislative Requests
 Gloria Simmons
217-558-3918

Media Inquiries
Iris Schweier
773-636-8802

Law Enforcement Agencies
Sarah Carlson
Deputy General Counsel

Contact a Long-Term Care Ombudsman
Outreach Events
Senior Helpline
FOIA Requests
Release of Information
Reasonable Accommodation/Civil Rights Complaint Procedures