Skip to main content
Mary Killough, Acting Director Senior HelpLine: 1-800-252-8966 (711 TRS)

Freedom of Information Act (FOIA)

All record requests of the Illinois Department on Aging (IDoA) must be made in writing and may also require specific forms and support documentation.  Information releases are subject to federal and state laws and Department policy.  Some information may be redacted, or a request denied based on the sensitivity of the information and the governing statutes, rules, or procedures.

Freedom of Information Act (FOIA)
(Public Record Requests)

There are many categories of records that are already publicly available on the Internet that do not require a Freedom of Information Act (FOIA) request.  Please look at our website for the information.  FOIA requests must be made in writing and submitted to the Department's Freedom of Information Officer.  NOTE: If requesting confidential program records, a signed release or court order authorizing such disclosure is required. Refer to the section above for Authorizations.  Subpoenas and court orders are different from Freedom of Information Act requests. Refer to the next section for subpoenas and court orders.

Please include the following information with each FOIA request:

  • Indicate that your request for public records is being made under the Freedom of Information Act (FOIA). 
  • Your name.  
  • Organization, if applicable. 
  • Contact information:
    1. Mailing address (Required if seeking paper copies); 
    2. A phone number where you can be contacted for questions; and
    3. E-mail address (Required if seeking electronic copies of records).
  • A clear description of the records you are requesting (Required). FOIA is not intended as a medium for answering questions. Questions should be directed to the appropriate Department staff for response.
  • A declaration that a request is for a commercial purpose if that is your intent. FOIA requests may be submitted by: