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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Mary Killough, Acting Director Senior HelpLine: 1-800-252-8966 (711 TRS)

Programs & Services

Adult Protective Services

Responds to reports of alleged abuse of older adults and persons with disabilities who live in the community.

Advocacy: Home Care Ombudsman Program

Provides education and advocacy to individuals accessing community-based care.

Advocacy: Long-Term Care Ombudsman

Advocacy program aimed at protecting and improving long-term care residents’ quality of life.

Community Care Program (CCP)

Provides in-home care and community-based services to older adults who cannot live independently.

License Plate Discount & Ride Free Transit

Check your eligibility for discounted license plate renewals and/or free transit rides through the Benefit Access Program.

Nutrition Programs

Home-delivered & group meal options for older adults.

Senior Health Insurance Program (SHIP)

Free, unbiased insurance counseling for Medicare-eligible individuals and their families.

Senior HelpLine

Get one-on-one assistance with IDoA programs and referrals to local resources.

*View more programs and services under the Programs drop down menu or the left side of this page.

GENERAL RESOURCES