Illinois Care Connections (ICC)

This time will allow the ICC Team to complete the closeout process for the FY 2024 grant year and prepare for the start of FY 2025.  If you have any questions, please contact the IATP ICC team at 217-522-7985 or iatp.care@iltech.org.

Please inform participants you are submitting a referral for that there will be a delay in processing ICC referrals received after June 1, 2024, but the IATP will begin grant operations as soon as possible once FY 2025 starts on July 1, 2024.  We apologize for any inconvenience.

In addition, starting June 1, 2024, the ICC referral form has been updated and will require the FY 2025 code that was emailed to all providers.  If you did not receive a copy of the new referral code, please contact IATP for assistance.

The Illinois Care Connections (ICC) program provides technology and assistive devices to older adults living in the community to enhance their overall well-being and quality of life. Aging Network partners that are (1) Area Agencies on Aging (AAAs); (2) AAA-funded entities; (3) Care Coordination Units (CCUs); and (4) Adult Day Service (ADS) providers can refer individuals aged 60+ to the program using an online referral form. All other provider types must refer through one of the four entity types.  Older adults do not need to be enrolled in CCP or receive Older Americans Act services at the time of referral to receive ICC services.

How to Make a Referral

Referring agencies must submit an online referral form for each older adult they are referring to the ICC program. The form is designed to be completed in collaboration with the older adult and includes questions about their current technology usage, as well as a three-question assessment for loneliness.

Referrals are received and processed by the Illinois Assistive Technology Program (IATP), with whom IDoA partners to administer this program. Once a referral has been submitted, IATP staff may follow up with the referral source and/or the older adult to request additional information to determine which technology and/or assistive devices may best meet their needs.

Who Would Benefit?

An older adult may benefit from the ICC program if they:

• Live alone and/or are physically unable to leave the house for social activities.
• Are not as strong or agile as they used to be and have difficulty moving around their home.
• Have arthritis or another health condition that affects their ability to perform certain movements.
• Have difficulty hearing or reading small print.

Determining Eligibility

Older adults aged 60+ who live in the community are eligible for ICC services.  There are no income or asset requirements, but the older adult must have a demonstrated cognitive, functional, social, or psychological need that prevents them from functioning in the home or completing tasks that they wish to accomplish.  Older adults who are socially isolated are also eligible for ICC services.  Any equipment provided must be for the older adult directly.

Examples of Available Devices Include:

For more information about the ICC program and how to refer an older adult:

• View the FY24 Provider Training PowerPoint presentation and video.
• Visit the IATP website.
• Complete a referral.
  • NEW-Starting June 1, 2024, the referral form has been updated to the FY 2025 version and will require the FY 2025 referral code that was emailed to the Network.
• View the ICC Fact Card in English
• View the ICC Fact Card in other languages
• Ask questions by calling IATP at 1-800-852-5110 or by emailing iatp.care@iltech.org.