We are here to . . .
Help you locate services in your community,
Evaluate your needs and answer questions,
Link you to local care coordination services, and
Provide information, assistance and literature.
In addition to local information and assistance sites, the Senior HelpLine provides information on programs and services and links persons 60 years of age and older and their caregivers to local services.
When You Call . . .
It is helpful to have...
the client's name,
present services received, and
daytime telephone numbers.
To report suspected abuse, financial exploitation or neglect of a person 60 or older or an adult with disabilities age 18-59; call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409.
You may also call your local Adult Protective Services Provider Agency. A list is available in the Directory of Agencies and Organizations Serving Seniors.
For more information, see Adult Protective Services.
Monday - Friday, 8:30 a.m. - 5:00 p.m. CST
Toll-free: 1-800-252-8966. For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271
To get information in another state, link to National Information and Assistance Sites.