Community Care Program

The Community Care Program (CCP) is a public benefit entitlement program offering in-home and community-based services for qualified senior citizens (age 60+) as an alternative to inappropriate or premature nursing home placement. It is administered by the Illinois Department on Aging (the Department) as a privatized service delivery system.

The CCP clients are offered any combination of the following non-medical services: case management, emergency home response, in-home care or adult day services, as appropriate, to meet individual needs.

Services are provided to clients at the local level through a statewide network of independent agencies who have first been certified as qualified, then completed required management training, and thereafter executed provider agreements with the Department under CCP.

Clients have freedom of choice in selecting a service provider agency from among those serving the client’s geographic area. If a client prefers not to choose a provider, the client will be referred to a provider through a rotation system which gives every provider in the service area equal access to clients. Once selected, the provider then serves the client according to an individualized plan of care.

Provider agency employees who serve the clients are the Department’s primary link to each client under CCP. They provide alerts as to physical changes in a client or to changes in a client’s environment, which may require a reassessment of service needs.

The Department administers CCP by setting service standards, reviewing provider qualifications for possible certification, entering into contractual agreements for the purchase of care with certified provider agencies, monitoring service delivery and conducting provider performance reviews for quality improvement purposes, and approving or reconciling provider billings for payment.

An entity may become a provider by seeking certification under CCP. If an applicant agency meets various program requirements set by the Department, it will be certified as a qualified CCP provider for a specific service and scheduled for CCP Management Training. Upon successful completion of CCP Management Training, the Department will afford the applicant agency an opportunity to execute a Provider Agreement.

Yes. The CCP rules may be accessed at the Illinois General Assembly Web site.

These rules contain complete information on CCP and must be adhered to by every certified provider agency awarded a CCP Provider Agreement. Each applicant is strongly advised to become familiar with these rules before completing a certification packet.