Adult Protective Services (APS)

To report suspected abuse, neglect, exploitation of and self-neglect of an older person, call the statewide, 24-hour Adult Protective Services Hotline:

1-866-800-1409

For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.

Adult Protective Services

Assuring older adults, adults with disabilities, and caregivers independently thrive, with meaning and dignity, through comprehensive excellence in investigation and temporary assistance in the minimization of risk for abuse, neglect, exploitation and self-neglect.

The Adult Protective Services Program (APS) investigates reports of abuse, neglect, exploitation, and self-neglect of adults age 60 or older, and adults age 18-59 with disabilities living in the community. APS is locally coordinated through 36 provider agencies. Case workers from these 36 provider agencies are trained and certified by the Illinois Department on Aging. Local APS caseworkers investigate allegations and coordinate client service referrals to mitigate risk and assure client health, welfare, and safety.

What is Abuse, Neglect, Exploitation & Self-Neglect?

Reporting Abuse, Neglect, Exploitation & Self-Neglect.

After the Report is Made

Preventing Exploitation

APS Registry Information