Agencies
Services
Respect for Yesterday • Support for Today • Plan for Tomorrow
Benefit Access Program
Benefits for seniors and persons with disabilities, such as a fee discount on license plates and free rides on fixed-route transits. Eligibility is determined by age, disability, residency and income.
Community Care Program (CCP)
Older adults in Illinois ages 60+ who are eligible for Medicaid receive services through the Community Care Program (CCP). This program is designed to prevent unnecessary institutionalization of older adults who have difficulty with household and personal care tasks. Core services include in-home, adult day and emergency home response.
Long Term Care Ombudsman
Mandated by the Federal Older Americans Act and the Illinois Act on Aging, the Illinois Long-Term Care Ombudsman Program (LTCOP) is a resident-directedadvocacy program which protects and improves the quality of life for residents in a variety of long-term care settings. Ombudsmen work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. Ombudsman work is directed by the resident.
Adult Protective Services
APS protects adults ages 60 or older and people with disabilities ages 18-59. To report suspected abuse, exploitation or neglect of an older person, call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409. For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711. APS is locally coordinated through 38 provider agencies. Caseworkers receive reports, conduct investigations and work with older adults to resolve abusive situations.
Older American Services
Older Americans Act (OAA) funded programs serve older adults who reside in neighborhoods throughout Illinois.
Senior Health Insurance Program (SHIP)
Senior Health Insurance Program (SHIP) is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. The helpline can answer questions on Medicare, Medicaid, enrollment, drug plan information, and more.
