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Money Management

The Illinois Volunteer Money Management Demonstration Program is a protective service that assists low-income older persons who have difficulty managing their personal household budgets, paying bills, keeping track of banking records, intervening with creditors, completing medical forms, and handling other issues related to personal finances. This program is available to Community Care Program (CCP) participants and individuals who have a substantiated Adult Protective Services (APS) case in certain areas of the State (Alexander, Boone, Bureau, Cass, Champaign, Clay, DeKalb, Dewitt, DuPage, Edwards, Effingham, Fayette, Franklin, Gallatin, Green, Grundy, Hamilton, Hardin, Henderson, Henry, Jo Davies, Iroquois, Jackson, Jefferson, Jersey, Johnson, Kankakee, Knox, LaSalle, Livingston, Logan, Macon, Marion, Massac, Mason, McDonough, McLean, Menard, Mercer, Morgan, Perry, Pope, Pulaski, Putnam, Rock Island, Sangamon, Scott, Stephenson, Union, Vermillion, Wabash, Warren, Wayne, White, Will, Williamson, and Winnebago counties and the following Townships: Elk Grove, Oak Park, River Forest, Schaumburg).  

The program matches trained volunteers with older persons who need help with tasks such as organizing, reviewing and paying bills, setting up a budget, writing checks, balancing a checkbook, intervening with creditors and assisting with large purchases. Volunteers also serve as Representative Payees, persons designated by the Social Security Administration to manage the monthly benefits of certain beneficiaries.            

Local Program Sites, contracted by the Illinois Department on Aging, recruit, select, train, match and monitor the volunteers. The Illinois Department on Aging administers the program and monitors the local Program Sites.

Eligibility Criteria

To be eligible to receive Money Management service, individuals must be active CCP participants or have a substantiated APS case; and meet program requirements. 


To learn more about this program and find out if you are eligible, contact your local Care Coordination Unit (CCU) using our map tool


Learn about volunteer opportunities and whether you qualify to volunteer in this program by contacting a local Program Site.

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