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Emergency Home Response Service

Emergency Home Response Service (EHRS) is a 24-hour communication link that allows an older adult to get help in an emergency. It includes:

  • Two-way communication through an activation device that will link the older adult to a professionally staffed support center. The activation device can quickly summon help for someone who falls or has another emergency at home.
  • EHRS now includes the optional additions of fall detection and/or GPS technology.
Who is eligible? What are the benefits?
To receive this service, older adults must qualify for the Community Care Program.
  • Free to eligible older adults
  • 24-hours-a-day help at the touch of a button
  • A list of chosen contacts in case of emergency
  • Adaptive or accessible activation devices are available upon request

  • Download the EHRS brochure in English
    (Other languages will be available soon.) 


    For more information about EHRS, contact the Senior HelpLine or your local Care Coordination Unit (CCU) using our map tool.

    General Resources