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Emergency Home Response Service

Emergency Home Response Service (EHRS) is a 24-hour communication link that allows an older adult to get help in an emergency. It includes:

  • Two-way communication through an activation device that will link the older adult to a professionally staffed support center. The activation device can quickly summon help for someone who falls or has another emergency at home.
  • EHRS now includes the optional additions of fall detection and/or GPS technology.
     
Who is eligible?  What are the benefits?
To receive this service, older adults must qualify for the Community Care Program.
  • Free to eligible older adults
  • 24-hours-a-day help at the touch of a button
  • A list of chosen contacts in case of emergency
  • Adaptive or accessible activation devices are available upon request

  • Download the EHRS brochure in English
    Additional languages also available: Simple ChineseTraditional ChineseHindiPolishRussianSpanish

    Contact

    For more information about EHRS, contact the Senior HelpLine or your local Care Coordination Unit (CCU) using our map tool.

    General Resources