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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Volunteer to be an Ombudsman!

The Long-Term Care Ombudsman Program helps residents assert their civil and human rights. The Ombudsman Program seeks volunteers to visit long-term care facilities in their communities to empower residents and help residents resolve complaints. Complaints can range from cold food or a missing sweater, to more serious issues such as inadequate staffing levels, injuries, misuse of medication, or abuse of a resident.  Complex complaints are referred to the Regional Ombudsmen.

Volunteers must be over the age of 18 and will be required to be fingerprinted, complete a training course established by the Office of State Long-Term Care Ombudsman, and attend ongoing in-service trainings. Ombudsman volunteers must have exceptional communication and problem-solving skills, empathy and good judgment.

To inquire about volunteering, contact...

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