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Mary Killough, Acting Director Senior HelpLine: 1-800-252-8966 (711 TRS)

Residents Rights in Long-Term Care Facilities

Brochures

Resident’s Rights for People in Long Term Care Facilities - Care facility residents are guaranteed certain rights, protections and privileges according to Illinois and Federal law. The following brochures detail those rights and explain where to turn if rights are violated.
Arabic, German, Hindi, Korean, Mandarin, Polish, Russian, Spanish, Traditional Chinese

 

You Have Rights! - explains how the Illinois Long-Term Care Ombudsman Program works with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.
 Arabic, Chinese, Polish, Russian, Spanish, Traditional Chinese

 

You Have Rights! Poster - lists your rights as a resident of a long-term care facility and who to call with questions or complaints.
Chinese, Korean, Polish, Russian, Spanish

 

Engage2Change - Adult Protective Services and Ombudsman Program Awareness Campaign
Chinese, Hindi, Polish, Russian, Spanish

 

Illinois Long-Term Care Ombudsman Program Annual Report FY 2020 - provides information on services, principles and structure of this program, as well as a summary of challenges and accomplishments in efforts to protect the rights of older adults residing in long-term and intermediate care facilities.
FY 2019, FY 2018, FY 2017, FY 2016, FY 2015, FY 2013, FY 2012, FY 2011, FY 2010 

 

General Resources