Contact Information: Office of the State Long-Term Care Ombudsman

• State Long-Term Care Ombudsman

Kelly Richards
Illinois Department on Aging
555 W. Monroe St., 15th Floor
Chicago, IL 60661
(312) 814-1203
Fax: (217) 524-9644
Kelly.Richards@illinois.gov

• Deputy State Long-Term Care Ombudsman

Lee Moriarty
Illinois Department on Aging
555 W. Monroe St. 15th Floor
Chicago, IL
Lee.Moriarty@illinois.gov
(312) 814-1510
Fax: (217) 524-2049

• Deputy State Home Care Ombudsman

Glenda Love
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Glenda.Love2@illinois.gov
(217) 836-0129
Fax: (217) 524-2048

• Ombudsman Specialist

Jessica Belsly
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Jessica.Belsly@illinois.gov
(309) 251-0686
Fax: (217) 524-2049 

• Ombudsman Training Coordinator

Stephen Maxwell
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Stephen.Maxwell@illinois.gov
(217) 725-4875
Fax: (217) 524-2049

• Administrative Assistant II

Farrah Borders
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Farrah.Borders@illinois.gov
(217) 606-1252
Fax: (217) 524-2049