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Office of the Ombudsman

Contact Information 

State Long-Term Care Ombudsman

Kelly Richards
Illinois Department on Aging
555 W. Monroe St., 15th Floor
Chicago, IL 60661
(312) 814-1203
Fax: (217) 524-9644
Kelly.Richards@illinois.gov


Deputy State Long-Term Care Ombudsman

Lee Moriarty
Illinois Department on Aging
555 W. Monroe St. 15th Floor
Chicago, IL
Lee.Moriarty@illinois.gov
(312) 814-1510
Fax: (217) 524-2049


Deputy State Home Care Ombudsman

Glenda Love
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Glenda.Love2@illinois.gov
(217) 836-0129
Fax: (217) 524-204


Home Care Ombudsman

Tiffany Askew
Illinois Department on Aging
555 W. Monroe St. Suite 1500S
Chicago, IL 60661
Tiffany.Askew@illinois.gov
(312) 550-0260

Jennee Celletti
Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702
Jennee.Celletti@illinois.gov
(217) 843-1669

Tiffany Holmes
Illinois Department on Aging
555 W Monroe St.
Chicago, IL 60661
Tiffany.Holmes@illinois.gov
(312) 550-0921    


Ombudsman Specialist

Jessica Belsly
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Jessica.Belsly@illinois.gov
217-685-7102
Fax: (217) 524-2049 


Ombudsman Training Coordinator

Stephen Maxwell
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Stephen.Maxwell@illinois.gov
(217) 725-4875
Fax: (217) 524-2049


 

Administrative Assistant II

Farrah Borders
Illinois Department on Aging 
One Natural Resources Way, #100
Springfield, IL 62702 
Farrah.Borders@illinois.gov
(217) 606-1252
Fax: (217) 524-2049

IDoA Senior HelpLine:

1-800-252-8966

Illinois Department of Public Health Hotline:

1-800-252-4343