Agencies
Services
Public Contact List
LTCOP Regional Ombudsman
| PSA | Counties Served | Program & Provider Agency |
|---|---|---|
Toll-Free Call Key
|
||
| 1 | Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago | Catholic Charities Long-Term Care Ombudsman Program Julie Schuppner, Regional Ombudsman (800) 369-0895 (N) |
| 2 | DuPage | DuPage County Department of Community Services Trish Niewoehner, Regional Ombudsman (800) 942-9412 (R) |
| 2 | Kane, Kendall, McHenry | Senior Services Associates, Inc. Chris Mootrey, Regional Ombudsman (630) 897-4035 |
| 2 | Lake | Legal Aid Chicago Suzanne Courtheoux, Regional Ombudsman (888) 401-8200 (S) |
| 2 | Grundy, Kankakee, Will | Catholic Charities, Diocese of Joliet Sharon McLemen, Regional Ombudsman (815) 724-1120 |
| 3 | Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, Warren | Alternatives for the Older Adult Aly Irish, Regional Ombudsman (800) 798-0988 (S) |
| 4 | Fulton, Marshall, Peoria, Stark, Tazewell, Woodford | The Center for Prevention of Abuse John Worsham, Regional Ombudsman (309) 272-2917 |
| 5 | Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby, Vermilion | ECIAAA Long-Term Care Ombudsman Program East Central Illinois Area Agency on Aging, Inc. Ryan Gannaway, Regional Ombudsman (800) 888-4456 (R) |
| 6 | Adams, Brown, Calhoun, Hancock, Pike, Schuyler | River’s Edge Ombudsman Program Jena Blacketer, Regional Ombudsman (888) 348-2530 (S) |
| 7 | Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, Scott | ICARE – Project Advocate Area Agency on Aging for Lincoln Land Megan Jizmagian, Regional Ombudsman 800) 842-8538 (S) |
| 8 | Bond, Clinton, Madison, Monroe, Randolph, St. Clair, Washington | SSP Ombudsman Program Senior Services Plus, Inc. Tracie Ramel-Smith, Regional Ombudsman (855) 336-4778 (S) |
| 9 | Clay, Effingham, Fayette, Jefferson, Marion | ECCOA Ombudsman Program Effingham City/County Committee on Aging Lisa Light, Regional Ombudsman (800) 283-4070 (S) |
| 10 | Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, White | SWAN Ashley Sharp, Regional Ombudsman (888) 715-6260 (S) |
| 11 | Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson | Shawnee Alliance for Seniors Shawnee Health Services Elaina Finnie, Regional Ombudsman (800) 642-7773 (N) |
| 12 | City of Chicago | Chicago Department of Family & Support Services Bernard Cobbins, Regional Ombudsman (312) 746-7490 |
| 13 | City of Evanston | City of Evanston City of Evanston Health and Human Services Candice Mitchell, Regional Ombudsman (847) 448-8696 |
| 13 | Suburban Cook County (Except the City of Evanston) | Legal Aid Chicago Lawrence Wagner, Regional Ombudsman |
Updated 12/2/2025
